Your privacy is critically important to us.
This privacy policy (“Policy”) describes how Celestial AI (“CelestialAI”, “we”, “us”, or “our”) collects, uses, shares and protects information about you when you use our website, products and services (collectively, the “Services”).
Account Information. We collect your email to create an account and verify your identity. We may use this information to communicate with you about your account. Third Party Application Login. You can log into our service using third party applications (e.g., Google and Apple). When you log in using this method, we collect your name and email address associated with that third party application for authentication and identity verification purposes. User Content: When you use our Services, we collect Personal data that is included in the input, file uploads, or feedback that you provide to our Services. Communication Information: If you communicate with us, we collect your name, contact information, and the contents of any messages you send . Subscription Billing Data. We use a third party service provider (Stripe) to collect and process your billing information when you subscribe to our service. The information our billing provider collects may include your name, billing address, your credit or debit card details, phone number, and email address.
We do not knowingly collect any sensitive information from you, nor do we sell, trade, or otherwise share your personal information with third parties, except as described in this Policy. We may share your personal information with the following types of third parties: Service providers (authentication, email and payments). We may share personal information with service providers that perform certain services on our behalf. For example, we may use service providers to send email or other communications, process payments, or provide customer support.
We use an in house cookie to perfect your experience. Rest assured that no info are provided to third party regarding advertisment or personalized content !
We take reasonable measures to protect the personal information that we collect from you. Data is stored securely on Amazon Web Services (AWS) as well as Digital Ocean (DO). However, no security measure is perfect, and we cannot guarantee the security of your personal information.
We retain your personal information for as long as your account is active or as needed to provide you with our Services. But you remain the rights over your data, head over to Account Management Dashboard to delete all your files. And you may have the right to request that we delete personal data collected from you and retained, subject to certain exceptions. If you delete your account, we will delete your personal information from our servers within 30 days. Please contact us at [email protected] to request deletion.
We may update or change this privacy policy from time to time. We encourage you to review the Policy more often, all updates will be posted on thie page, except another type of notice is required by applicable law.